iTechwx Company Limited
Windows Technical Support Engineer
Thành phố Thủ Đức, Hồ Chí Minh
Third Office: 1st Floor, S4-01 Tower, The Sun Avenue Building, No. 28 Mai Chi Tho Street, An Phu Ward, Thu Duc City/ Văn Phòng 3: Tầng 1, Tòa S4-01, The Sun Avenue Building, Số 28 Mai Chí Thọ, Phường An Phú, Thành phố Thủ Đức, Thành phố Hồ Chí Minh
Trách nhiệm công việc
- Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
- Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
- Sticks to service responsibilities to reach high performance standards.
- Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.
Kỹ năng & Chuyên môn
- Have at least 1 year’s working experience in Global customer-facing roles.
- Excellent spoken English is a must.
- Excellent customer service skills
- Passion and desire to develop in the IT industry
- Available for rotation shifts.
Phúc lợi dành cho bạn
- Competitive salary depending on experience
- 90% contribution of the gross salary to social insurance from the company side
- Full salary during the probationary period
- 12 days of annual leave, 8 days of sick leave
- Annual Health Checkup
- For employees working night shift: PVI insurance cover 24/7, night shift meal allowance and 30% allowance on gross salary
- Working 5 days a week with 2 unfixed days off (Schedule will be arranged by Head of Department)
Quy trình phỏng vấn
Vòng 1
Communication + English test
Vòng 2
Technical test
Thông tin về iTechwx Company Limited
https://topdev.vn/nha-tuyen-dung/itechwx-company-limited-940208 vị trí tuyển dụng
Ngành nghề
IT Consultant, Outsourcing, Dịch vụ IT, Dịch vụ
Quy mô công ty
500-999 Nhân viên
Quốc tịch công ty
United States
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