Technical Document Engineer

 Develop and Maintain Technical Documents 

• Create user manuals, installation guides, SDK/API documentation, and troubleshooting guides for Gremsy products. 
• Write clear, concise, and technically accurate documentation for hardware, firmware, and software aspects of the product. 
• Ensure documentation is consistent with company branding and user experience guidelines. 

Collaborate with Cross-Functional Teams 

• Work closely with hardware and software engineers to extract technical details and translate them into comprehensive documentation. 
• Coordinate with the support team to document FAQs and common troubleshooting steps. 
• Partner with the marketing team to ensure technical accuracy in product descriptions and promotional materials. 

Manage Documentation Process 

• Maintain version control and track updates for documentation to align with product releases. 
• Continuously review and improve documentation based on user feedback. 
• Ensure documentation complies with industry standards and best practices. 

Assist in Training and Support 

• Create training materials and knowledge base articles for internal and external stakeholders. 
• Conduct internal training sessions on product features and updates.