Product Owner (English)

• Own our services relationship with some of our largest customers, helping them unlock the potential of their teams.
• Manage client expectations, engagement health, and ensure successful completion of delivery work with the customer.
• Co-create a long-term strategic engagement and roadmap with the client to achieve their goals.
• Reach into all members to advocate for and facilitate a deeper level of engagement with our largest customers.
• Help identify and promote opportunities for service and expansion within a client organization.
• Timezone Coordination=> Must align with the California timezone for at least 2 hours each day with a starting time of 6 AM.
• Office Commitment: On-site work is mandatory for a minimum of 3 days weekly.

• Important: Excellent in English is required. You should be able to comfortably communicate with native speakers in both written and oral forms.
• Worked within enterprise customer-facing roles
• Demonstrated customer engagement management ability including escalation management, customer advocacy, and managing multiple engagements simultaneously
• Customer discovery/interview skills
• Identified and explained themes from customer data
• Helped organizations adopt our services
• Technical Project Management experience including planning, scheduling, monitoring, and stakeholder reporting
• Skilled in designing user-centric and visually appealing interfaces (UI/UX Expertise)
• Proven ability to manage concurrent tasks efficiently, maintaining high-quality standards

It's great, but not required if you have:

• Foundational technical skills and familiarity cloud computing solutions