Sunbytes is a leading Tech & Talent Solutions company known for innovative and scalable solutions. We focus on achieving goals for our partners and team members, delivering high-quality products and services, and fostering a supportive, challenging work environment. Our diverse team shares a common purpose, making Sunbytes a great place to work.
We offer comprehensive long-term partnerships, including recruitment, dedicated worldwide talents, and custom software development, tailored to meet client needs.
Sunbytes is looking for a full-time IT Infrastructure Engineer to manage, maintain, and improve our client IT-related hardware, infrastructure, and systems in their office in Dong Nai Province. The ideal candidate will ensure that services and systems are available, performing normally, and supporting business operations. You will play a crucial role in giving recommendations on architecture, implementing procured IT solutions with external vendors, and coaching the internal IT team.
Trách nhiệm công việc
System Architecture: Provide recommendations on IT architecture to optimize performance.
Infrastructure Design: Set up IT-related hardware, infrastructure, and systems.
System Monitoring: Monitor and ensure all systems are functioning to support business operations.
Training and Support: Train and coach the internal IT team on relevant systems and hardware management.
Continuous Improvement: Take ownership of managing IT infrastructure, ensuring continuous improvement.
Support and Maintenance: Maintain, renew, and improve IT hardware and infrastructure, providing suggestions on how to upgrade or enhance systems.
Business Analysis & Solution Design: Provide IT hardware-related support to external vendors for implementing procured IT solutions.
Kỹ năng & Chuyên môn
Problem Solving: Strong problem-solving and troubleshooting skills.
Communication: Excellent communication skills to collaborate with internal teams and external vendors.
Teamwork: A good team player who is not afraid to provide constructive feedback to colleagues.
Adaptability: Flexible mindset, adaptable to changing requirements and environments.
Collaboration Tools: Collaborative team player, capable of working remotely with minimal supervision.
Systems Monitoring: Experience with managing IT infrastructure and system architecture.
Tracking tools: Familiarity with monitoring tools to ensure optimal performance of systems.
Languages: English communication is a must.
Personal Attributes: High level of discipline with attention to detail and consistency in managing tasks.
Risk Management: Proficient in recommending IT hardware and infrastructure improvements.
Mentorship: Ability to train and coach internal staff on IT-related systems and hardware.
Hands-On Experience: Hands-on experience in IT hardware troubleshooting and support.
Networking Basics: Basic understanding of the Power Platform, including Power Apps, and Power Automate.
Architecture Design: Strong understanding of IT hardware architecture, including setup, maintenance, and renewal of printers, scanners, computers, servers, and networks.
Data Visualization: Strong documentation skills for tracking system changes and issues.
Project Involvement: A proactive and independent approach to managing systems and implementing improvements.
Experience: At least 3 years of experience in IT hardware, infrastructure, systems, or related IT roles.