About the Role

We are looking for a highly motivated GTM (Go-to-Market) Intern to join our seed-stage startup. This isn’t a typical internship; you’ll be on the front lines, building the very systems that turn our high-level goals into scalable operations.

You will co-create and execute our GTM Stack—the heart of our pre-sales funnel—and own initiatives that move deals forward. You’ll spot gaps, solve for edge cases, and make sure the funnel—from first meeting to commit—runs smoothly and intelligently. You will help turn unaware prospects into ready-to-buy leads who realize the value of CX and Filum‘s product.

If you are a systematic builder and a growth go-getter who wants to turn messy problems into clean, automated systems, this role is for you.

About Filum.ai

Founded in 2020 by a team from Silicon Valley and Vietnam, Filum.ai has risen as a high-potential tech startup in the Customer Experience Management (CXM) field. We hold a strong belief that "customer-centricity" is the key to sustainable business growth.

In the past year alone, Filum.ai has achieved remarkable milestones:

- Excellent Innovation Award at Shinhan Innoboost 2024.
- Top 10, Qualcomm Innovation Challenge.
- Promising AI Enterprise at AI4VN - VnExpress, recognized for our relentless efforts in driving innovation in Vietnam.
- Top 50 Potential Startups in Southeast Asia.
- Proven success with clients like: ZUS Coffee (a thousand-store coffee chain in SEA), Hoang Ha Mobile, Huy Thanh Jewelry, GS25, and many others.

We believe that sustainable growth comes from overcoming challenges, continuous learning, and constant adaptation. Filum.ai is focused on building a dynamic, autonomous, and empowering work environment, as we believe this is the key to attracting and developing top talent.

Build & Scale GTM Systems: Design, implement, and optimize our pipeline management systems using n8n, CRMs, and other GTM tools.
Automate the Funnel: Develop signal recognition systems for automated triggers, ensuring intelligent and timely marketing-to-sales handoffs.
Execute Growth Tactics: Own, plan, and execute demand generation and nurturing campaigns to build a robust pipeline.
Develop Nurturing Engines: Build automated content engines for lead nurturing sequences, ensuring the right content reaches the right prospect at the right time.
Analyze & Optimize: Use data to spot gaps and opportunities in the funnel, solving for edge cases to make the entire pre-sales process run smoothly.
Collaborate & Accelerate: Work directly with the co-founders and sales team to accelerate deals and convert prospects.

Must-Haves

A Builder‘s Mindset: You have prior internship, project, or extracurricular experience in a fast-paced environment (like a startup, tech company, or student club), preferably with exposure to B2B, SaaS, or GTM.
Systematic Thinker: You love turning messy problems into clean, sustainable, and optimized operational systems. You don‘t just solve a problem; you build a system so it stays solved.
Funnel-Vision: You can analyze and see growth opportunities between different stages of the customer journey and execute tactics to deliver value at the right time.
Data-Driven: You are comfortable analyzing metrics to find insights and don‘t make bold assumptions without data to back them up.
Results-Driven: You can translate a high-level business goal into an actionable technical solution or process.
AI-Native: You are comfortable using AI-powered tools (beyond basic ChatGPT/Gemini) to drive automation, personalization, and efficiency.
Deep Curiosity: You have a "tinkerer‘s" spirit. You love "hacking" new tools and emerging technologies (like AI) to unlock creativity, accelerate progress, and amplify impact.

Nice-to-Have

Outstanding academic background from a top-tier university or significant achievements in business/tech competitions.
Previous internship experience in growth marketing, content marketing, or Sales/Revenue Operations (RevOps).
Experience building operational systems on a department or project scale.
Technical Skills: Familiarity with n8n automations, SQL, or light scripting (JavaScript, Python, TypeScript).
GTM Stack Exposure: Understanding of CRMs (Pipedrive, Hubspot, Salesforce), CDPs, and other GTM tools (Apollo, Lemlist, Clay, Gong, ZoomInfo, etc.).

Integrity: We uphold ethics in every action, even when unseen, because integrity is the foundation of trust with customers, partners, and our team. You own your words and deliver. You raise up when there‘s a blocker towards the goal. You own your goals and your approaches; founders and supervisors are here to help you, not give orders.
Smart: You always find "the third door" in every situation. Not following the old road, you think of clever ways to get things done. You solve problems obsessively. You get excited by things that others can’t crack.
Willing (Work hard & Brave): You execute, no permission needed. All eyes set on the goal. You’re all in, no matter the challenge. Facing uncertainty is your everyday status, and yet you still survive.
Empathetic: You deeply try to understand "why" somebody says or does a thing. You can control your emotions towards one‘s actions. You say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
Make Your Mark: We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.
Move with Heartfelt Urgency: We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.