Technical Support Engineer (Linux, Oracle, Network)

CÔNG TY TNHH MỘT THÀNH VIÊN TEK EXPERTS
16 FL, East Wing, Lotte Center, 54 Lieu Giai, Ba Dinh District, Hanoi
Outsourcing
Ha Noi
Salary: Negotiable
Linux Oracle Technical Support Network

Technologies We're using

C++
SQL
.NET

What You’re In Charge?

Are you looking for the best place to elevate your technical career? Are you looking for an organization where your career can develop rapidly within a short time frame? Do you want to gain global experience and get extensive training on high-end software
products and solutions?

As a Technical Support Engineer, you will provide software support to manage customer queries, gather information and share your findings. You will be analytical and have an interest in troubleshooting and problem research; collaborating with other
engineers as necessary.

What we’re looking for

Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and
committed to deliver the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

Duties and responsibilities

  • Acting as the first contact point for customers, help them solve technical issues with enterprise softwares
  • Manage the expectations of customers as you work closely with our client’s IT system administrators and IT deployment engineers while keeping communications open until resolution
  • Identify and escalate situations that require urgent attention, understand the business impact and priorities

What We’re Searching?

Requirements

  • Graduate from technical schools or have good IT knowledge and IT-related certificates (from Microsft, Oracle, Cisco, Jupiter, etc.)
  • Good written and verbal English communication skills
  • A team player with good interpersonal skills as well as ability to work independently.
  • Customer oriented. Highly proactive person. Eager to learn. Logical thinking.

Why Tek Experts?

We only exist to help IT companies make a difference in the world. We make sure nothing gets in the way of them doing great things. Clients stay with us because we’re a disruptive-thinking, dynamic and fast-growing business and because of the success of our people. We believe in the power of people and the quality of our teams. They’re smart, curious, client-oriented and results driven. If this sounds like you and you want to be part of our journey, apply now.

My Career. My Future. My Tek Experts.

Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

Best About This Position

Competitive salary & performance bonus
Opportunities to work with the world’s leading IT companies
Summer trip, year-end party, team building activities
A collaborative and dynamic working environment
Flexible working schedule

CÔNG TY TNHH MỘT THÀNH VIÊN TEK EXPERTS

Why Tek Experts? We at Tek Experts, believe in our team and we want you to be part of us. That means we provide ongoing support for your development and give you exposure to the newest technologies and working environments. We’re a modern, challenging and fast growing, business because of... See more

Why Tek Experts?
We at Tek Experts, believe in our team and we want you to be part of us. That means we provide ongoing support for your development and give you exposure to the newest technologies and working environments. We’re a modern, challenging and fast growing, business because of the success of our people. They are smart, curious, client-oriented and results-driven.

My Career. My Future. My Tek Experts.
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Start fulfilling your dreams
If you think you have what it takes to make a difference and want to work for a company that can offer you unlimited potential then apply for this position now and tell us more about what you can bring to our business. You can also check out our other jobs.

Website: https://www.tek-experts.com/en-us/vietnam

Less

16 FL, East Wing, Lotte Center, 54 Lieu Giai, Ba Dinh District, Hanoi

Outsourcing

500-999