Job Description
About Company
CAN WE BE A PERFECT MATCH?
Enjoy the magical world between big-name industry clients and a thriving nerd space. Come to the bright side of IT.
- Do you love a buzzing startup spirit, but also the benefits of being employed by a successful and growing company? If you're completely honest, wouldn't you really want the best of both worlds? If so, then we are your PERFECT MATCH!
- Hi, we are Zoi. For our leading German industrial clients, we close the gap between enterprise IT and new technologies. We are nerds. We are many. We are an interdisciplinary team that doesn't fit into any pigeonhole. Talented, diverse, creative. Together we create space for new things and provide room for development. In flat hierarchies - so flat that you can take on all the responsibility that brings you joy.
- With this vacancy we are looking for support at our location Ho Chi Minh City. Work and travel between our locations is possible.
Your role & responsibilities
- Provide technical support regarding existing IT applications
- Maintenance and active participation in the optimization of application through close cooperation with software development team and customer
- Independent discussion, analysis and evaluation of error reports and service requests
- Logging of the type of fault including documentation of troubleshooting
- Ongoing assurance of software quality standard
Your skills & qualifications
- Min. 2-3 years of experience in the IT industry
- Good understanding of tech stack: HTML, CSS, JavaScript or .NET technologies is nice to have
- Understanding of the ITIL principles (certification would be an advantage)
- min. 1 year of experience in the field of software development and testing
- As a team player, you take a responsible and solutions-oriented approach to problems
- A strong analytical mind, as well as dedication and initiative, characterise you in project teams, you quickly find your footing because you are well organised and appreciate interdisciplinary work
- Fluent communication skills in English, written and spoken
Note: Only accept CV in English
Everything is relative. Not only Einstein knew that. Do you want to get to know us and convince us of your abilities even if you don't meet all the requirements? Sure thing! We’re curious
Benefits for you
- 13th month salary and bonus
- Annual performance evaluation, salary increase
- Participating in social insurance with a full salary
- Team building - Company trip
- Multinational, young and dynamic working environment. always share and help you in the working process
- And some other policies: coffee run, wedding, maternity
- 12 days annual leave, 05 days sick leave, 03 days charity
- Provide modern equipment and personal laptop to work; support for getting certification, time for personal improvement
- Every week at noon on Friday, there will be a happy lunch together
- Health insurance
- Hybrid working time