ZOI.TECH SGN

ZOI.TECH SGN

CELEBRATING THE WORLD OF ZOI

Technical Support - 1st & 2nd Level (m/f/d)

CAN WE BE A PERFECT MATCH?

Enjoy the magical world between big-name industry clients and a thriving nerd space. Come to the bright side of IT.

  • Do you love a buzzing startup spirit, but also the benefits of being employed by a successful and growing company? If you're completely honest, wouldn't you really want the best of both worlds? If so, then we are your PERFECT MATCH!
  • Hi, we are Zoi. For our leading German industrial clients, we close the gap between enterprise IT and new technologies. We are nerds. We are many. We are an interdisciplinary team that doesn't fit into any pigeonhole. Talented, diverse, creative. Together we create space for new things and provide room for development. In flat hierarchies - so flat that you can take on all the responsibility that brings you joy.
  • With this vacancy we are looking for support at our location Ho Chi Minh City. Work and travel between our locations is possible.

Your role & responsibilities:

  • Provide technical support regarding existing IT applications
  • Maintenance and active participation in the optimization of application through close cooperation with software development team and customer
  • Independent discussion, analysis and evaluation of error reports and service requests
  • Logging of the type of fault including documentation of troubleshooting
  • Ongoing assurance of software quality standard

Your skills & qualifications:

  • Min. 2-3 years of experience in the IT industry 
  • Good understanding of tech stack: HTML, CSS, JavaScript or .NET technologies is nice to have 
  • Understanding of the ITIL principles (certification would be an advantage)
  • min. 1 year of experience in the field of software development and testing
  • As a team player, you take a responsible and solutions-oriented approach to problems
  • A strong analytical mind, as well as dedication and initiative, characterise you in project teams, you quickly find your footing because you are well organised and appreciate interdisciplinary work
  • Fluent communication skills in English, written and spoken

Everything is relative. Not only Einstein knew that. Do you want to get to know us and convince us of your abilities even if you don't meet all the requirements? Sure thing! We’re curious

Expired

Location

Tầng 5 & 6, Tòa nhà Queen , Số 49 Điện Biên Phủ, Phường Đa Kao, Quận 1, Thành phố Hồ Chí Minh

Year of experience

2 năm, 3 năm

Level

Chuyên viên

Job Type

Skills

Recruitment process

  • Round 1:

    Interview with Tech Leads in Vietnam by English
  • Round 2:

    Interview with Managers in Germany by English
  • Round 3:

    Deal Salary
ZOI.TECH SGN
ZOI.TECH SGN
ZOI.TECH SGN
ZOI.TECH SGN

Website

Location

Tầng 5 & 6, Tòa nhà Queen , Số 49 Điện Biên Phủ, Phường Đa Kao, Quận 1, Thành phố Hồ Chí Minh

Company size

100-499

Industry

Tech stack

Nationality

Vietnam