Software Support Engineer (English, IT Support)

CÔNG TY TNHH MỘT THÀNH VIÊN TEK EXPERTS
16 FL, East Wing, Lotte Center, 54 Lieu Giai, Ba Dinh District, Hanoi
Outsourcing
Ha Noi
Salary: Negotiable
English IT Support

Technologies We're using

C++
SQL
.NET

What You’re In Charge?

Tek Experts provides business and IT outsourcing services, and we take intense pride in helping companies handle their business operations.

We are looking for dynamic and passionate people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience.

So what is a Software Support Engineer?

  • Using your natural problem-solving capabilities, you will provide phone and email based technical support to corporate customers while ensuring ticket resolution and customer satisfaction.
  • We don’t expect you to know everything about our clients software solutions instantly, but we’ll get you started with a comprehensive six week induction training program to ensure you deliver extraordinary customer service.

What We’re Searching?

Who we’re looking for?

  • If you have a positive can-do attitude and enjoy working to targets and problem solving, this could be your big break. You’ll need:
    • Fluency in English (written and spoken)
    • Ability and a thirst to learn and develop professional IT technical skills
    • Previous customer service experience is desirable
    • Demonstrated excellence in teamwork, collaboration, and knowledge sharing

Best About This Position

Competitive salary & performance bonus
Opportunities to work with the world’s leading IT companies
Summer trip, year-end party, team building activities
A collaborative and dynamic working environment
Flexible working schedule

CÔNG TY TNHH MỘT THÀNH VIÊN TEK EXPERTS

Why Tek Experts? We at Tek Experts, believe in our team and we want you to be part of us. That means we provide ongoing support for your development and give you exposure to the newest technologies and working environments. We’re a modern, challenging and fast growing, business because of... See more

Why Tek Experts?
We at Tek Experts, believe in our team and we want you to be part of us. That means we provide ongoing support for your development and give you exposure to the newest technologies and working environments. We’re a modern, challenging and fast growing, business because of the success of our people. They are smart, curious, client-oriented and results-driven.

My Career. My Future. My Tek Experts.
Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Start fulfilling your dreams
If you think you have what it takes to make a difference and want to work for a company that can offer you unlimited potential then apply for this position now and tell us more about what you can bring to our business. You can also check out our other jobs.

Website: https://www.tek-experts.com/en-us/vietnam

Less

16 FL, East Wing, Lotte Center, 54 Lieu Giai, Ba Dinh District, Hanoi

Outsourcing

500-999