1. INSTALLATION

• Plan, allocate resources and monitor costs; help engineers diagnose and resolve problems; assist engineers to influence suppliers for complex matters in order to optimise resources and timely delivery equipment to customers

2. OPERATIONAL SUPPORT

• Guide theory; train system operations, application and maintenance in order to ensure equipment operated probably and efficiently

3. MAINTENANCE/SERVICE PERFORMANCE

• Troubleshoot, investigate and resolve technical problem; recommend new products or equipment upgrades in order to make equipment perform reliably.

4. TECHNICAL ADVICE

• Conduct need analysis, recommend equipment model and its applications, explain technical concerns in order to support sales during pre-sales progress

5. SERVICE AND PART SALES

• Review calculate sheet, make quotation, follow up and close sales, chasing for AR in order to achieve team sales target

6. PROCESS IMPROVEMENT

• Review and recommend work’s process, technical service procedures and standard policies in order to improve work performance

• Education: Degree (in Technical and Engineering)
• Experience: At least 2-3 years working experience in the field of electronics and refrigeration.
• Skills: Good listening, speaking, reading, writing English
• Others: Basic understanding of Instrumentation Equipment