[Senior/ Lead] Technical Business Analyst

Join the home lending experience tribe and enable us to deliver an unprecedented user experience across our customer and banker journey. In your role as a Senior/ Lead Technical Business Analyst, you will manage and maintains the prioritization, quality, and backlog of new features in Jira that will be delivered on NAB’s simplified home lending platform.

• Define and manage business analysis & design practices and mindset across Agile teams;
• Coach and train other Technical Business Analysts. Provide support and review to other Technical Business Analyst works to ensure the high quality delivered.
• Work with business users to elicit and define user requirements through the use of the most appropriate method(s), and translate them into functional requirements, and contribute to the management expectations
• Analyze requirements that are uniquely traceable, verifiable and prioritized in a manner that is acceptable to both business and technology stakeholders
• Use data and process modeling tools (including, but not limited to, process mapping, business, object, and dataflow modeling) to analyze and represent information in an effective form, in order to translate business requirements into meaningful statements of work
• Assess existing processes to identify redesign or enhancement opportunities to deliver improved productivity or efficiency to the business
• Produce conceptual designs, and contribute to the development of business cases, Return on Investment and Net Present Value calculations
• Support the delivery of features including on-going JIRA maintenance of features and stories/tasks;
• Communicate iteration priorities, feature sets, roadmaps, and customer feedback to a variety of different stakeholders and executives;
• Apply strong Business Analysis skills and methodologies to ensure that what is produced is aligned and value maximized for our customers;
• Engage and discuss with the client on the status of a project, as well as constantly ensure our clients' requirements are understood by the team;
• Support and review the testing scenarios, test data, and defects verification throughout the delivery lifecycle;
• Represent the project team at workshops, presentations, showcases, and other meetings as appropriate, ensuring any decisions made are communicated back to the engineering team.

• At least 8 years of experience as a Technical Business Analyst or Product Owner on technology-enabled projects or software development with highly developed Technical Analysis skills;
• Excellent English communication skills (both verbal & written) and strong Presentation capabilities;
• Advanced skills in using suitable tools for business modeling, drawing business and technical flows/diagrams, creating mockups /wireframes/prototypes, etc;
• Advanced skill and expertise in Discovery methodologies with a high-level focus on Elicitation and requirement gathering & documentation;
• Hands-on experience in influencing and collaborating with internal stakeholders such as Product Owners, Solution Designers, and Architects
• Good working knowledge of various aspects of technology solutions (e.g. user interfaces, API, databases, system integration) and dealing with technology specialists
• Have knowledge of cloud-based technologies (Amazon Web Services is preferred);
• The ability to quickly build an understanding of the business environment, operating model and terminology
• Excellent problem solving and troubleshooting skills, with a focus on attention to detail
• Experience in managing, leading and coaching other Business Analysts
• Experience with Waterfall and Agile methodology.
• Solid experience in the UI/UX or understanding of user-centric mindset;
• Experience or knowledge of BABOK® Knowledge Areas.
• Bachelor's Degree, preferably in IT, Business, Computer Science or related area;
• Experience in the Banking or Financial Services industry (Preferred)
• Any additional certification or training in BA, PO, UX or related area (e.g. PSPO, CSPO, CBAP);