Senior IT and System Engineer

• Work closely with other departments, implement IT Systems to support business requirements and operational needs, which also involves daily IT administrative and support activities as well as basic network configuration and maintenance
• Maintain and improve IT assets inventory and network architecture documentation
• Ensure operational readiness by monitoring status of critical infrastructure and services, and maintaining and implementing operational plans/ procedures such as disaster recovery plans, backup plans, etc
• Assist the internal cross-functional teams to troubleshoot Linux/ VMware/ Windows server issue, and provide innovative solutions to improve efficiency and productivity
• Designing and implementing new network solutions and improving the efficiency of current networks
• Manage scheduled backup, offsite storage and restore request
• Manage Virtual Machine (VM) host including provisioning, cloning and creation of new VM
• Handle the user management in V-Key. Oversee the process that provide new staff with PC/ account setup and orientation as part of employee on-boarding. Provide cover for its daily operation when needed
• Manage IT vendors, manage IT assets procurement, installation and life-cycle maintenance of IT hardware and software
• Guide and mentor team members

• Bachelor degree or diploma in Computer Science/ Information Technology or other STEM field
• Minimum of 4 to 6 years of working experience in IT operations/ IT support/ Systems Administration
• Experience in designing and implementing network solutions
• Experience in installing, configuring and supporting network equipment including routers, proxy servers, switches, firewalls, WAN accelerators, DNS and DHCP
• Virtualization (VMWare, Hyper-V), enterprise backup and recovery procedures, system performance-monitoring tools
• Working experience in Linux system (Redhat/ CentOS)
• Experience in Microsoft Office 365 management, Active Directory, Windows Server System
• Ability to travel when required
• Knowledge in IT infrastructure and assets management
• Experience in developing and implementing IT strategy and plans
• A strong self-starter and able to work with minimal supervision

Soft skills:

• Honesty, integrity and commitment
• Positive attitude and self-motivated
• Shows respect to everyone
• Self-organised and has courage to implement positive ideas
• Commitment to highest quality possible and focus on customer satisfaction
• Ability to work in a dynamic, fast moving and growing environment
• Critical thinker and problem-solving skills
• Team player with great interpersonal and communication skills
• Able to be on standby support when required
• Keep informed on new technologies in work relevant fields
• Proactively seek deeper understanding on work relevant subject matters