Senior Business Analyst

• Create and monitor user stories with the system development team.
• Coordinate with stakeholders to determine development approaches, scope, and expected timeline of projects/releases.
• Conduct interviews with clients and related departments to identify opportunities to optimize the user experience and efficiency of business operations.
• Write documents on business processes, system features, and specifications to share among multiple development teams.
• Seek vendors, explain requirements, and compare solutions from different angles such as functionalities, cost, deliver ability.
• Manage projects in terms of timeline and quality.
• Support end users on system usage.

• A minimum of 5 years experience in business analysis, and minimum 3 years in managing internal projects.
• Bachelor’s Degree on Information Technology, Computer Science or equivalent. 
• Concrete knowledge in various administration processes and internal operations such as HR, CRM, Accounting… 
• Proficient in using diagram softwares. 
• Familiar with work collaboration tools, such as JIRA, Confluence. 
• Ability to work independently, take initiative, and contribute to new ideas required in a diverse, fast-paced, deadline-driven team environment. 
• Keen attention to detail.
• Proven analytical, evaluative, and problem-solving abilities.

Plus:

• Experience in using Excel VBA and SQL.
• Experience in Agile way of work.