V-KEY

V-KEY

Stronger with V-OS

Release Support Consultant [Part-time]

We are looking for a Release Support Consultant as part of the Customer Success & Support Department with the primary focus on ensuring the delivery of V-Key solution pcakges to customers.

Your role & responsibilities:

  • Working together with Release Management team and Devops team to collect the necessary components & assets for customer release
  • Carry out the release process including: verify packages, upload package to release portal (using automation script) and send package information via email
  • Update release packages to Confluence for data record & tracking purpose
  • Work closely with the Release Management team and Devops team to collect all the necessary components, verify the customer information and release the package to customer via email
  • Work together with the Technical Support team to manage the customer release information and ensuring all customer data is up to date

Your skills & qualifications:

  • Bachelor’s degree or equivalent diploma or IT cerficiation
  • 1-2 year of experience working Support Consultant (Open for Fresher and Final-year student)
  • Experience with command line in Windows/MacOS/Linux
  • Experience with Microsoft Office Suite
  • Basic knowledge about automation script (i.e. shell script, bash shell)
  • Basic knowledge about Linux (i.e CentOS)
  • Basic knowledge about software development is a plus
  • Experience with Jira & Confluence is a plus
  • Details-Oriented and meticulous
  • High level of commitment and ability to manage tasks efficiency
  • Work in a team environment
  • Be smart, driven, curious, and empathetic support member
  • Love to work with multi-national personnel
  • Good at interpersonal communication with strong verbal / written English skills is a BIG PLUS

Note: Interested candidates are kindly invited to send your application in English

Expired

Location

Tòa nhà Repblic Plaza, 18E Cộng Hòa, Phường 04, Quận Tân Bình, Thành phố Hồ Chí Minh

Year of experience

Mới ra trường, 1 năm

Level

Fresher, Nhân viên

Job Type

Skills

Recruitment process

  • Round 1:

    Bài test online Codility
  • Round 2:

    Phỏng vấn Technical với Line Manager
  • Round 3:

    Phỏng vấn với Director of Engineering
V-KEY
V-KEY
V-KEY

Website

Location

Tòa nhà Repblic Plaza, 18E Cộng Hòa, Phường 04, Quận Tân Bình, Thành phố Hồ Chí Minh

Company size

25-99

Industry

Tech stack

Nationality

Singapore