TopDev

Partner Service Consultant (IT Business Analyst Skills)

TrueCommerce DiCentral

139 Pasteur, Phường Võ Thị Sáu, Quận 3, Thành phố Hồ Chí Minh
Job Description
About Company

Primary Role of Position:

To establish the connectivity between the trading partner and the TrueCommerce EDI solutions. To communicate with our customers’ trading partners addressing technical and business process needs, problems and concerns relating to an EDI connection.

Your role & responsibilities

  • Set up clients with new integrated trading partners (EDI)
  • Analyse and document trading partner requirements
  • Configure setup, partner relations, cross references etc
  • Perform testing with trading partners.
  • Inform and coordinate trading partner test activities with customer
  • Coordinate with multiple internal teams to ensure the target go-live date for the customer is met
  • Work closely with Project Manager or Implementer to align on progress
  • Participate in problem solving activities; escalate to relevant teams
  • Report to team management as well as involved project coordinators
  • Provide the mapping team with the analysis required to build a new map
  • Work with the mapping team to ensure completion of mapping requests
  • Work with the connectivity team to ensure communication setup Test new maps with the partners and ensure that suitable test files are provided to allow for accurate unit testing
  • Train and mentor Trading Partner Engagement Specialists

Your skills & qualifications

  • Proficient in English. Must be personable and confident in communication via telephone, and well-written professionally via email
  • Possess strong analysis skills/data analysis
  • Working time: 10:00 AM to 07:00 PM
  • Proficient in MS Office Suite
  • Bachelor's degree in IT / Software / Computer Science/ Business & information system management/ Associate BA or related technical discipline (SQL basic skills)

Benefits for you

  • Monday to Friday (8:00 - 17:00)
  • 13th month salary and Talented Retention bonus
  • Provide social insurance, health insurance & unemployment insurance as stipulated by Vietnam Labor Law for all Vietnamese members. In addition, we provide health & accident insurance for all employees & employee's relatives. We provide annual health checkups, health talks, health & wellness newsletter,...
  • 12 annual leave days and 2 personal leave days
  • Training is a must-have part at DiCentral Vietnam, we not only offer on the job but also external training, soft skills (PMBok, BABok, ISTQB, English, Microsoft Certificate …) as we expect you will always achieve good result when working with both Vietnamese and foreign clients
  • Entertainment: Clubs: Football, PingPong,…
  • Opportunities to go on business trips overseas traveling abroad is a must (USA, Canada…)
  • Team Activities: Travel, teambuilding

Company

TrueCommerce DiCentral

Industry

Phần Mềm

Company size

100-499

Nationality

United States

About us

General information