Tầng 5 & 6, Tòa nhà Queen , Số 49 Điện Biên Phủ, Phường Đa Kao, Quận 1, Thành phố Hồ Chí Minh
Job Description
About Company

As a JIRA & Confluence Administrator, you will be responsible for configuring, maintaining, and optimizing JIRA/Confluence to support our customers' development and business teams. You will work closely with cross-functional teams to ensure the smooth operation of Atlassian products and 3rd-Party Add-ons as well as their integration with other tools. If you have a deep understanding of JIRA/Confluence and agile methodologies, and you're ready to take on a challenging role, we want to hear from you.

Your role & responsibilities

  • Use your skills to creatively configure and customize JIRA to meet the unique needs of our enterprise customers.
  • Maintain and administer JIRA projects, workflows, Confluence spaces and user permissions, ensuring a seamless user experience.
  • Provide expert support and troubleshoot issues related to Atlassian products and add-ons, collaborating with the development team to deliver cutting-edge solutions.
  • Collaborate with development teams to understand their requirements and implement JIRA solutions
  • Optimize the performance of JIRA and integrate it with other tools like Confluence and Bitbucket for enhanced collaboration and documentation.
  • Stay up to date with best practices and industry trends in JIRA administration, agile methodologies, and Confluence, and apply your knowledge to continuously improve.
  • Create engaging documentation and training materials for JIRA and Confluence users.
  • Gather feedback from stakeholders and continuously improve JIRA and Confluence.

Your skills & qualifications

  • Bachelor's degree in a relevant field or equivalent work experience.
  • 2+ years of experience as a JIRA Administrator.
  • Strong knowledge of JIRA, including configuration and customization.
  • Experience in setting up and managing JIRA projects, workflows, and permissions and integrating them with other tools like Confluence and Bitbucket.
  • Familiarity with agile methodologies and software development processes, as well as ITIL base knowledge
  • Proficiency in troubleshooting and problem-solving related to Atlassian products and 3rd-party add-ons.
  • Excellent communication and collaboration skills, with the ability to work effectively in a fast-paced and dynamic environment.
  • Atlassian Certified Confluence Administrator (ACP-CA), Atlassian Certified JIRA Administrator (ACP-JA) or ACP-100 Jira Administration for Data Center certification are a big plus.

Benefits for you

  • GOOD WORK SHOULD BE REWARDED - which is why we offer various bonus models at our company
  • TIME IS WISDOM - 20 % of your working time is available for experimenting and education
  • SKILL YOURSELF UP - Zoi can only be as good as you are. That’s why we value constant training and development
  • BE FREE - thanks to our absolutely flexible working hours and work remotely from any of our locations
  • DEVELOP YOURSELF - with our individual certification and training plan
  • FAMILY COMES FIRST - rely on our financial support for childcare
  • REFUEL - at our regular free Friday lunch




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About us

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General information

Minimum year of experience

Job Type

Contract type

Recruitment Progress

  • Round 1: Interview with Tech Leads in Vietnam by English
  • Round 2: Interview with Managers in Germany by English
  • Round 3: Deal Salary