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IT - Technical Writer (Acting Team Leader)

Job Description:

We are looking for talent to help us building knowledge as an organization brain while serving millions of customers. We love to experiment and learn from mistakes, teach each other and grow together. We respect every single knowledge from people. We collect, study, refine and share everything.

The team seek on the knowledge base for best practices, runbooks, technologies, solution/business architecture, lessons learned, procedures … anything which support them to build fantastic SaaS financial products. As a Technical Writer with strong content strategy and writing skills, you are able to understand complex information from our experts / key members and transform the information into simple concepts which the team can thoughtful understand. You will help to organize the information and contribute to the knowledge base.

You are looking for an environment where you can learn and share your knowledge? Let’s come and join ACB!

Job Responsibilities:

  • Join the IT development team, reporting directly to department manager.
  • Manage Technical Writer team
  • Plan, develop, organize, write and update documentation/specification needed for software development process
  • Participate in scrum team to deliver high quality documentation
  • Keep updating latest forms and maintain document versions
  • Proactively improve the quality of documentation
  • Collaboration with other teams to deliver correct and clear documentation

Job Requirements:

  • BS/MS degree in computer science/software engineering/ Linguistics or a related field
  • 2+ years of experience in leading team
  • 5+ years of experience in writing software documentation
  • Good understanding of software products and release process
  • Experience in writing web or mobile documentation
  • Understanding of CI/CD software development environments
  • Experience in agile development teams, such as Scrum, Kanban
  • Interested in dealing with design challenges and keen on exploring new things
  • Good problem-solving, reporting skills and teamwork spirit
  • Strong communication skills to effectively collaborate with other developers and stakeholders
  • Good English communication and writing
  • Experience in Confluence, SharePoint, UML is a plus.
3 days ago


Quận 3, Hồ Chí Minh

Year of experience

2 năm


Nhân viên

Job Type



442 Nguyễn Thị Minh Khai, Phường 05, Quận 3, Thành phố Hồ Chí Minh

Company size

Over 1000

Tech stack



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ACB hỗ trợ ứng viên phỏng vấn online qua nền tảng của Base E - Hiring và MS Teams.