Job Description
About Company
POSITION PURPOSE
To assist the Head of Client Service & Operations on maintaining the IT infrastructure and provide the best IT Helpdesk service.
Your role & responsibilities
- Implement, monitor and maintain the communication system including LAN, WAN, Intranet, Security and Telecommunications system to ensure that entire systems perform at the best performance.
- Designing and implementing new network solutions and/or improving the efficiency of current networks.
- Responsible for providing the best IT Helpdesk service to users by maintenance IT equipment at site as schedule so that they can run stable, meet end- user’s requirement and well-protected from viruses, hacker.
- Co-operate with IT Team to deploy all IT Project successful, provide. Level-2/3 support and troubleshooting to resolve issue.
- Performing disaster recovery operations and data backups when required.
- Updating network equipment to the latest firmware releases and reporting network status.
Your skills & qualifications
Qualification:
- B.A Degree in Computer Science
- CCNA/ CCNP/ MCSA (Preferred)
Experience:
- At least 3 years of experience in Network, IT Help Desk and technical support.
- Server System and Network Administration
Knowledge:
- Advanced PC knowledge.
- Knowledge of Linux and Microsoft Windows LAN Operating system.
- Knowledge of LAN, WAN, WLAN system.
- Knowledge of Telecom/ Camera/ PABX system.
Skills:
- English, especially on IT
- Communication and Customer Service
- Personal Computer using
- Teamwork skill
- Work under high pressure.
WORKING RELATIONSHIPS
Internal interface
- Provide IT services to all company employees.
External Interface
- External contacts will include IT hardware/ software vendors, consultants and IT service providers.
CHALLENGES
- To satisfy the requirements of user on IT Helpdesk service.
Benefits for you
- Lương tháng 13, Bonus, các khoản thưởng đặc biệt.
- BHXH, Bào hiểm chăm sóc sức khỏe cho nhân viên và người thân, khám sức khỏe định kỳ hằng năm.
- Teambuilding.
- Thời gian làm việc giờ hành chánh.
Company
Dai-ichi Life Việt Nam
Industry
Bảo Hiểm
Company size
Hơn 1000
Nationality
Vietnam