Goals:

Supporting the team in administration, operation and ensuring the availability and further development of the respective IT service as well as corresponding systems, applications and interfaces.
Support IT Digital Workplace & Collaboration Services. Collaborate with internal and external teams & partners to support the global Organization.

Your role & responsibilities

Participation in the support of the corresponding IT operation services/applications
Monitoring, maintenance and care of the corresponding systems, including support in the implementation of updates and release upgrades
Implementation of user support as well as support within the scope of on-call services
Support in comprehensive IT projects as well as independent takeover of sub-projects
Support the on/off boarding process of employees regarding Workplace related issues
Responsible for lifecycle management and documentation of our internal client infrastructure.
Create and update operational documentation.

Your skills & qualifications

Functional Skills

Successfully completed training as an IT specialist.
3 to 5 years of experience in the administration of Microsoft Office 365 environments, Sharepoint, Azure & intune.
3 to 5 years of experience in the administration, operational management, monitoring and support of the IT operation services/applications for which you are responsible
Basic knowledge of scripting and programming languages relevant to operations.

Soft Skills