IT Business Analyst (All Levels)

Looking from the process side, the main responsibilities are:

• Gathering business requirements from customer
• Understanding and critically analyzing the requirements with the goal to simplify them and modify them so existing solutions can be reused as much as possible
• Working with developers, testers and project managers to estimate effort, cost and timeline. Reviewing those estimates with our colleagues
• Once approved, handing over the requirements to developers and testers

Good requirements are the foundation of the success of every project. Therefore, we expect you to:

• Ensure scope/requirements are crystal clear (both when received from business and transferred to team), fully aligned/agreed with all stakeholders, and kept fully controlled (documented, tracked, not forgetting scope or allowing scope creep) 
• Ensure scope/requirements are critically reviewed in order to increase business benefit while reducing complexity and effort to implement and maintain the software
• Do your work as per quality and timeline expectations 
• Not just to pass on requirements but fully understand the purpose (what does the customer want to achieve) and based on that propose and discuss improvements 
• Be the contact point for internal teams and customers if there are scope issues/ misunderstandings. Take the lead to explain, clarify and get everyone aligned what the scope/requirements are 
• Hold demo sessions, explain stakeholders how we work and support handover meetings once the software is implemented

• University Degree in Information Technology or Business Administration
• Certification in Business analysis area is a strong plus
• Have experience as IT Business Analyst
• Strong knowledge of business analysis methodologies and tools
• Experience in agile software development and Jira
• Experience in working with customers from Korean
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
• Able to transfer clearly requirements to developers and testers
• Strong logical thinker, so can challenge solutions from a business/customer point of view and ensure we deliver simple instead of overcomplicated solutions 
• Experience in using BA visualization tools (e.g., BPMN, Visio)

Soft-skills:

• Very strong English and overall communication skills
• Can build trust with customers and team
• Reliable, responsive, focus on quality
• Ambition to grow and develop. Do not afraid to fail once in a while
• Able to withstand pressure (can be due date/ delivery of document and estimation)