Job Description
About Company
We are searching for individuals to join their HCMC-based Engineering and Support Centre as Mobile Developers/Engineers in both iOS and Android skillsets.
Product Development
- Develop extension features and modules on existing product codebase, in parallel with the Engineering team in Singapore
- Develop modules based on customer-specific requirements
- SCRUM familiarity
- Familiar with encryption and security domain is a bonus
Incident Management
- Liaise with Engineering team to resolve escalated issues, and perform ad-hoc requests
- Keep track of the issue and update customer regularly
- Provide incident reports and root cause analysis to help prevent future occurrences.
Change / Patch Management
- Participate in software updates/upgrades (i.e. Service Packs).
- Participate in system maintenance work e.g. software patching and upgrades (after normal office hours, weekends etc)
- Ensure proper documentation
- Compliance to Change/Patch Management processes.
Testing and support documentation
- Keep abreast of new product developments and learn through attending training as well as testing of new releases
- Provide feedback to Engineering team of common user and application issues to help improve the product
- Own and maintain support documentation such as FAQ.
Your skills & qualifications
Education: University Graduate
Technical Skills:
- Mobile Development Experience in iOS or Android
- Troubleshooting and performance optimisation skills
- SQL Database administration
Industry experience:
- 3+ years' experience as a Mobile Developer (iOS or Android)
- More experienced candidates will be considered for senior role
- Experience in SCRUM is good to have
Personal qualities:
- Able to handle pressures during incidents
- Ability to multi-task. Work in a team environment
- Ability to articulate well.
Technology skills:
Must have:
- IOS / Android
Good to have:
- C/C++ experience
- Java Platform EE experience
- Linux system knowledge (Redhat/CentOS)
- Windows Server system knowledge
- Virtualization knowledge (VMWare, Hyper-V, etc)
- TCP/IP Networking knowledge
Language skills: Good command of English is a must.
Benefits for you
- Competitive benefits, performance-based salary and bonuses
- Easy access to network of knowledge
- Various Internal events including team building, and team outing
- Open communication with passionate and experienced members