Job Description
About Company
This position represents Microsoft to provide front line support, training and consulting to partners and customers of Asia region in Dynamics 365 for Finance and Operations Retail domain.
RESPONSIBILITIES
- Accept and appropriately resolve customer/partner issues ensuring resolution in a timely manner and in accordance with the Microsoft Terms & Conditions and contractual agreements.
- Demonstrate good communication skills ensuring that verbal and written responses are relevant, complete and easily understood when communicating with internal team members, partners and customers in English.
- Use sound judgment in the management, escalation and resolution of support cases.
- Maintain high level of domain and technical skill in Microsoft AX
Your skills & qualifications
- Bachelor or Master degree.
- Understanding of client/server, networking, and internet technology foundations.
- Professional, practical programming using .Net, C#, TSQL, SQL Server
- Working knowledge of cloud platform with deployment and development tools (i.e. PowerShell, Visual Studio, .NET).
- Basic understanding of Javascript, TypeScript,JSON, XML, and/or SOAP APIs.
- Experience in using X++ is a plus.
- Retail Industry vertical knowledge is a plus.
- Good English communication (Speaking and Writing)
Benefits for you
- Competitive salary & performance bonus
- Opportunities to work with the world’s leading IT companies
- Summer trip, year-end party, team building activities
- A collaborative and dynamic working environment
- Flexible working schedule
Company
TEK EXPERTS
Industry
Phần Mềm, Dịch vụ doanh nghiệp
Company size
500-999
Nationality
Vietnam