TopDev

Customer Support and Software Tester for ERP Software

SYNERGIX

Tầng 7, Tòa nhà Thăng Long, Số 98A Ngụy Như Kon Tum, Phường Nhân Chính, Quận Thanh Xuân, Thành phố Hà Nội
Job Description
About Company
  1. Support customer on the phone or via email about using the system
  2. Collect, Analyze Requirements given by System Analyst/Project Executive and Customer, collaborate with Developer to develop Detailed Requirements for new feature/project
  3. Create test scenarios and detailed test cases basing on Detailed Requirements, review use case and test cases created by other QAs
  4. Execute tests and report bugs using Bugzilla, monitor bug updates and verify bug at the end
  5. Do miscellaneous tasks such as: Migration, Deployment... assigned by team lead
  6. Create automation test scripts and review, rework the developed test scripts
  7. Report to Team Lead, System Analyst/Project Manager 

Your skills & qualifications

  1. No experience will be trained. 
  2. Excellent logical thinking ability
  3. Ability to work both in a team and independently
  4. Ability to work under pressure, learn fast and adapt quickly to working environment
  5. Responsible, well organized, detail-oriented and able to do multi-task
  6. Ability to analyze business logics, including a thorough understanding of how to interpret customer business needs.
  7. Very good customer service mindset with passion for ERP business processes and ERP solutions.
  8. English skills: 4 skills and good communication.

****NOTE: Application in languages other than English will NOT be considered****

Benefits for you

  • Beside NET salary, employee may get the bonus according to working performance
  • To hone your skills and widen/deepen your knowledge in a challenging working environment
  • Good health care & insurance programs for all employees. Heath checking per year, Heath insurance beside social insurance.
  • Free snack, including coffee, tea, fruit, yogurt ...
  • Support English, IT courses and outdoor activities such as sport cost (badminton, football, swimming, aerobics, etc.)
  • To get trained about various software testing techniques and ERP business processes
  • Company gifts for festivals such as Mid-Autumn and on holidays such as Tet, Independence Day, International Women Day, National Women Day...
  • Support team building activities including: team building funds and company trips/tour periodically

Company

SYNERGIX

Industry

Phần Mềm

Company size

25-99

Nationality

Singapore

About us

General information